Changing Your Payment Method: A Step-by-Step Guide

Wednesday, April 17, 2024

What you'll need:

​- An active subscription to Unusual Activity

Login to The Customer Center

1. Head over to the following link to login to our customer center to see all of the purchases you have made: 

​NOTE: You do not use your Unusual Activity login, once you reach the screen enter your email you purchased with and then it will send you a magic login link to that email. PLEASE CHECK YOUR SPAM FOLDER.

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Accessing Subscriptions

1. Once logged in, ​you'll be met with the dashboard screen which will show any courses or communities you've been enrolled in. To see your subscriptions you'll need to click the 'My Account' tab on the menu on the left.

2. You'll then be brought over to your customer center profile, in which you'll see:

- Account details
- Subscriptions
- Orders
- Payment Methods
- Addresses 
- Phone Numbers

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Adding Another Payment Method 

If you haven't added another card, please use the steps below:

How to add another payment method

1. Click on the payment methods tab.

2. Click 'Add new payment method'.

3. Fill in the form to add the new card.

4. Click 'Create payment method' once form has been filled.

Changing Subscription Payment Method

1. Once another card has been added or if you already have another card on file click on the 'Subscriptions' tab.

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2. Locate the subscription whose payment method you want to change. Click on the three dots to the right of the subscription and select “View”.

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3. Find the “Customer” section and click the settings wheel icon next to “Autopay Method”.

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4. Locate the saved Payment Method you wish to use to pay for the subscription and click it, this will select it as the default payment method.

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And done!

Unusual Activity @2024